Delete Your Account and Data

Last Updated: June 18, 2026

In Short

You can delete your Flexwell account and all associated data at any time, directly inside the app.
Deletion is permanent and cannot be undone.
If you cannot access the app, you can request deletion by email and we will process it for you.

Delete Your Account Inside the Flexwell App

The fastest way to delete your account and all of your data is from within the Flexwell app:

Open the Flexwell app and sign in.
Tap the Profile tab.
Scroll to the bottom and tap Delete Account.
Confirm when prompted. Your account and all associated data are permanently deleted.

Request Deletion by Email

If you are unable to access the app, you can request that we delete your account and associated data on your behalf. Email us at hello@flexwell.com from the address associated with your account, with the subject line "Delete My Account". We will verify your identity and complete the deletion, typically within 30 days.

What Data Is Deleted

When you delete your Flexwell account, we permanently delete the personal data associated with your account, including:

Data	Status on deletion
Account profile (name, email, user ID)	Deleted
Supplement and medication stack, schedules, and logs	Deleted
Health and fitness data synced from Health Connect	Deleted
Flex AI conversation history	Deleted
App preferences and settings	Deleted

Limited retention: We may retain a minimal amount of information where required to meet legal, accounting, tax, fraud-prevention, or security obligations (for example, transaction records for completed subscription purchases). Any such retained records are kept only as long as required by law and are not used to re-identify your deleted account. Subscriptions purchased through Google Play are managed by Google; cancel auto-renewal in your Google Play account settings.

Questions

If you have any questions about deleting your account or your data, contact us at hello@flexwell.com. See also our Privacy Policy.